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Barclays Mobile Banking won't open on Vodafone Smart First 6

KG1983
2: Seeker
2: Seeker

I have downloaded the Barclays Mobile Banking App onto my Vodafone Smartv First 6 but it just won't open. I've been in contact with Barclays and they have de-registered from my old handset but can't tell me why the app won't open on my new handset. Any ideas?

 

13 REPLIES 13

PingIt doesn't work either so the phone mustn't be compatible with the Vodafone smart phone

 

hrym
17: Community Champion
17: Community Champion

It would be worth asking the Barclays helpdesk that.   I've had the odd app incompatibility, but tha's always come up at the download stage.  As a matter of iinterest, does the app want you to be on mobile data rather than wifi (for security) during the setup stage, and are you?  Some of the Vodafone apps want that, which is why I ask.

jeffkinn
17: Community Champion
17: Community Champion

The Barclays apps don't care about Wi Fi or mobile data. This is a very odd occurrence. I've installed their two apps on a variety of devices and operating systems and never had an issue.

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Steviebellvocal
1: Seeker

just called barcalycard and app wont work on this phone.

tech team are looking at a solution.

"will work on iphone, Samsung but there is a known issue with Huawei phones".

dont drive yourself mad trying its a waste of time til they fix app.