Blackberry Torch 9810 E-Mail

[Bernard1664]

Hi Everybody, after a hard reset, i can no longer access my Email and have lost the Blackberry Logo by the 3G Signal indicator. In Service Status on my Phone it says BIS and BES are not connected, and when i try to open Blackberry Protect that used to work it tells me the service plan i have does not support this. Vodafone erronously changed my Tarriff,then changed it back, and since then i have had this problem. I have contacted support and been into Vodafone Shops, but to no availl .Can anyone suggest any Help please.

[John]

@Bernard1664 We'd like to take a look into your account for you.
So we can, I've sent you a private message with details on how to get in touch.

[Bernard1664]

HI John, thankyou for your help. All issues  have since been fixed by Frederick and Elrond and the Customer Service Team at Vodafone Service Help and Support. Thankyou Guys.

[John]

@Bernard1664 This is great to hear! 🎉😊
If you ever need any further assistance, please let us know.

[Bernard1664]

HI John,thanyou for your help.but all issues have finally been fixed by Frederick and Elrond and the Customer service team. Thankyou Guys.