Blackberry internet service log in problems

[pennhit]

My blackberry has stopped receiving emails. When this has happened before I have managed to reset it by logging in to blackberry internet service provider. So I tried logging into

https://bis.eu.blackberry.com/html to check what was happening

For some reason it does not recognise my password.It said it would send the password to my blackberry - but I have not received anything.

An alternative to the password is put in PIN and IMEI numbers but says it does not recognise those either.

Very frustrating

191 not answering

Vodafone technical support - can I have some help please.

[Jenny]

Hi pennhit,

Apologies, we seemed to have missed your post.

Did you get this resolved? Let us know if you need any further help.

Thanks,

Jenny