Broadband Modem Cannot Be Found.

[andyroo100]

Have had a Mobile Broadband modem since August, originally using it on Vista, after a week or two it started repeatedly being unable to find the modem, stating 'No Device', then finding it again for a while and losing again and so on. Been working elsewhere and PC blew up so not been using it for a while but just bought a new Windows 7 PC and it installs fine but then cannot find the modem at all; when inserted it keeps asking do I want to run the setup program or view files - appears not to be recognising it as a modem but uncertain how to combat this or if it is a fault with the stick.

Andy

[Retired-Daz_V]

Hey there Andyroo100,

It's disappointing to hear that you're suffering this sort of problem

Have you tried downloading the very latest Vodafone Mobile Connect? It offers the greatest compatibility for new machines, and might just resolve this for you!

Let us know how this goes - other than this, please try an alternative USB port, as well as plugging the modem in from boot.

I'm confident we can get this working for you!


Daz

eForum Team


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