Broadband dropping out every 20 minutes for 1/3 mins

[iLukey96]

Broadband drops out every 20 or so minutes and comes back on 1/3 mins after.

My line went active in July. This only happens when I'm in the master socket. Doesn't occur when I'm in the test socket.

Steps taken: / Ammount * More than 5

Tried different microfilters / 3

Tried different ASDL cables / 3

Hard reset / *

Brand new socket 2 months prior to having VodaBB

Rung 191 numberous times to sort this issue.

Tried ethernet only connection with no other devices.

Made sure all devices are  on correct gHZ

Any ideas?

[Retired-Viki_R]

Hi @iLukey96

Please speak to our Broadband team via Live Chat here, they will be able to advise you on this.

Thanks,

Viki