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03-12-2017 10:22 AM
I have a Business account with a Data sim but I can not find out how to check usage.
1. Business accounts don't work with the app.
2. The Vodafone Business 'My Account' does not tell you until 15 days after the end of the month.
3. Calling 44555 Does not work because it is a Business data sim.
4. Texting DATA BALANCE to 40506 does not work on Business accounts.
5. Live Chat with Vodafone is very time consuming and don't always tell me.
Does anyone know if there is a TXT number or phone number to call to get the usage? Thanks.
27-12-2017 08:03 AM
Nope, it does not work.
Texting DATA BALANCE to 40506 I just get the message back.....
40506 27/12/17 8:01 AM
Your request could not be processed due to unrecognisable text, please check and retry or alternatively contact customer service.
28-12-2017 05:17 PM
@finalcreations This isn't good to hear, thanks for letting us know.
Were you able to contact us, using the link previously provided by @Mark?
We'll be happy to answer all of your questions 😊