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Solution

CANT receive calls after porting number after 3 weeks

Cookie331977
2: Seeker
2: Seeker

‎16-12-2017 07:37 PM

Cant receive calls after porting number from 3. ‘Robot’ customer services keep saying they have done it when they haven’t. Regret joining vodafone

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎16-12-2017 09:37 PM

Most definitely sounds like a Split Port. 

Customer Services on 191 need to escalate this to the Porting In Vodafone Teams. 

That or let the Social Media Team here catch up with your post and I'm sure they'll help you with this situation if they can. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

John
Moderator (Retired)
Moderator (Retired)

‎18-12-2017 03:38 PM

@Cookie331977 We'll be more than happy to take a closer look into what's happening with your account.
I've sent you a private message with instructions on how to get in touch.

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