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CB24 - Cottenham, Cambridge

lahodson95
2: Seeker
2: Seeker

 

 

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

It is happening in all of the places I usually would have signal. At home, at work and outside.

 

2) Full Postcode

Added to profile

 

3) Does the issue occur if you try your SIM card in a different phone?

Have not tried this as my boyfriends phone is having the exact same problem 

 

4) What errors are seen or heard when the issue occurs?

"No Service"

 

5) Does this happen on 2G, 3G, 4G or all?

 

6) When did you first notice this issue?

Yesterday (15/08/17)

 

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

I have had no service about 95% of the time over the past 2 days. Sometimes if there is signal, it is 1 bar and only there for a short time and when trying to send a text, it won't sent. I have just received an important text which was sent 7 hours ago! :Sad_face:

1 REPLY 1

Gemma
Community Manager
Community Manager

@lahodson95 - I’m sorry to hear about the text delay and the issues you’re having.

It looks like your local site (5665) is having a few issues at the moment.

 So we can look into this further, I’ve sent you a private message with instructions on how to get in touch.