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14-10-2017 11:36 AM - last edited on 02-01-2018 03:22 PM by Tash
Starting from 8 October we have not been able to receive calls when iPhone setting is on 4g.
This applies to myself, wife or anyone visiting our house that is on Vodafone so clearly it is a network problem with the Weaverham mast. Go 2 miles down the road and everything works okay. Rang Vodafone twice but getting nowhere. May have to change to a different network but uptil now we have been happy with Vodafone.
25-10-2017 01:58 PM - edited 02-01-2018 03:37 PM
I understand that this must be frustrating @Number6. We'd like to ensure this is being investigated for you, however we'd be unable to check this with our Network engineers without the details requested in the private message we've sent.
If you should change your mind, please let us know after completing the steps provided and we'll be more than happy to help.