Callback

[brighty2uk]

Hi team

I have asked for a call back THREE times and have heard nothing - close to a month's wait. Very poor service.

I have had issues with my Samsung Galaxy Note Edge since I got it, I attempted quick fixes on the advice of the retail stores unfortunately to no avail.

I alerted the team who told me the device was now outside its returns period, when I queried this I was promised a call back from a manager - this never arrived, I have now requested this another two times and still heard nothing.

Can someone please help me!!??

Thanks in advance.

[Retired-Rodney]

Hi @brighty2uk,

If you get in touch via Live help, they'll look into what's happened.

Thanks,

Rodney