Can't Send/receive Email Or Access Some Sites

[synuge]

Hi,

I've happily been using my USB broadband dongle for about 6 weeks with no issues whatsoever. I have an email account with an ISP and I had configured Outlook to send and receive emails via the ISP.

Within the last week, however, I can no longer send or receive emails at all. In addition, I can't seem to access any website over https . If I connect to another wireless network everything works. Only when I use the Vodafone 3G network do I get these problems. I haven't consciously changed any settings recently but I guess I can't rule it out completely.

Does anyone have any idea where to look or what I can try? As I can't send/receive when I'm on the road it's somewhat of a showstopper. My netbook is running Windows XP SP3. My version of Mobile Connect Lite appears to be up to date.


Many thanks,

Simon

[Retired-Dave]

Hi Geoff,

Happy to clarify for you.

The issue I was referring to was the one listed on this thread which was affecting all customers and which was confirmed as resolved at the end of April.

As I said, there were similarities, and as this fell between your last report of issues and the post confirming the resolution of the error you were receiving, but the list of sites you provided did not match those which we had found to be affected, this is why I believe that it was likely to be a knock-on or extension of the same issue.

I trust this clarifies this for you.

DaveN

eForum Team