Hi len112 and welcome to the eForum
I'm sorry to hear that you are having problems with this and can understand how frustrating this must be for you.
My first suggestion would be to use the Vodafone Mobile connect software, which can be downloaded from our website
Vodafone Mobile Connect
Could you also let us know your full postcode of the area you are in and I can check to make sure there are no issues with your site in your area.
Please let me know how you get on and if you have any more questions we'll be more than happy to help you further
Thanks
Wayne
eForum Team