Cancelling BBM

[AlexandraBradshawWood]

How do I cancel my BBM service as I no longer have a blackberry phone

[drey_p]

Hi there

You could try calling customer services on 191 but personally I would wait for the eForum Team to help you.  They'll be in touch as soon as they can so please be patient.

[Retired-Kay]

Hi AlexandraBradshaw, 

We can arrange this for you. 

Take a look here for how to get in touch.

Thanks, 

Kay

[JennyB1982]

Hi there

I am unsure as to whether or not I am still subscribed to BBM. I no longer have a Blackberry phone b ut last month was automatically re-subscribed. I am not loading credit now as I am afraid the BIS cost will come off again this month. Please could you advise how to:

1.) See if I am registered for the BIS service still (could you check this for me?)

2.) Cancel this service so that 5 Pounds are not deducted from my phone credit each month (Is there a way for you do do this from your side?

Many Thanks and Kind Regards

Jenny

[Jenny]

Hi Jenny,

Apologies, we appear to have missed your post.

Is everything sorted now? Let us know if we can help further.

Best wishes,

Jenny