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Solution

Cancelling mobile wifi

Dandria
1: Seeker

‎17-10-2016 09:40 PM

Due to a misunderstanding I now have 2 contracts for mobile

WiFi which I don't need. Only hot them since Thursday, how can I cancel both contracts?

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎17-10-2016 09:49 PM - edited ‎17-10-2016 09:49 PM

Speak to customer service on 191 or Live Chat. 

 

If acquired in a store go back there. 

 

A person has a 30 day cooling off period if acquired directly from Vodafone. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

‎19-10-2016 12:24 PM

Hello @Dandria

 

@BandOfBrothers is spot on - please speak with our team through Live Chat here or 191 and we will cancel this account for you. 

 

Louise

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