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09-03-2015 05:02 PM
I purchased a 5s last week and it appears to be unlocked (i think).
When i try and activate imessage or facetime i get an error saying activation has been successful. When i sign in with my icloud email, under the Send/Recieve section (settings-messages) it shows my number and email address, but only the email is ticked. I canot select my phone number as it's greyed out?
Ive tried everything such as turning phone off and on, reset network settings, airplane off mode, location settings but nothing works. I spoke to apple and they said it's not a problem on their side and Vodafone seem to be clueless on the phone.
What i did notice though is when i try the simcard in another phone imessage seems to work fine, i.e. its against my phone number correctly.
I said i think the phone is unlocked, what i noticed though when i put the sim card in first time it didnt give me a message asking me to update the mms settings. When i put the simcard into the other working phone it sent me this message. So i think the phone is unlocked cause i can use it, not getting any no service issues.. There is a possibility this phone is from the US so maybe Vodafone is stopping apple from activating imessage or something?
Just wondered if anyone can suggest anything?
09-03-2015 05:52 PM
09-03-2015 06:33 PM
See if any of the steps here are of help:
10-03-2015 07:08 AM
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
10-03-2015 09:29 AM
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
10-03-2015 09:49 AM
10-03-2015 02:56 PM
It needs a sim card for it to activate as it picks up your phone number from the sim.
Has you email address ever been used with another iPhone / iPad where iMessage has been activated?
10-03-2015 11:33 AM
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.