Cannot update SureSignal

[griffiths73]

Hi,

I've moved house recently and have been inundated with messages to update the address on my SureSignal, but each time I make then try to save the changes, I keep getting a message that there has been a problem and the changes cannot be made at this time.

This happens when I try to change the postcode/address or name of the unit.

Any ideas?

TIA

Andrew.

[Phil]

Hi griffiths73,

I'm not aware of any general errors with the site however you will keep on receiving the text messages until your postcode is updated. 

So that we can help you out I'm sending you a PM.  Please follow the instructions included in there and we'll be in touch. 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks,

Phil