Cant access router 500 Internal Server Error

[mart280]

I have only been with Vodafone BB for almost two weeks and I can rarely gain access to my router, I get the Vodafone Connect Welcome page and

"Enter your Vodafone Connect router password to manage your settings"

the "vodafone" password is there asterisked out and if I click login or manually enter the password again and then click login I get 

"500 Internal Server Error

Internal Error"

This happens almost every time, once in the last three days it let me in

I have tried once turning off the router for a minute and letting it reset but still had no joy

Can anyone throw any light on this please.

[BandOfBrothers]

Hi,

I can certainly appreciate why you maybe frustrated with this. 

My advice would be to ring the Broadband Tech Team. 

Got a question?

08080 034 515
(free from all UK landlines and mobiles)
Lines are open between 8am and 11pm, seven days a week

[mart280 · Accepted solution]

It might be to do with how the link I am using to enter my router, I made a link when I first installed the router begining with the addreas 192.etc but in another thread there was a link to "Vodafone connect" and using that link it is giving me acces every time so far, so I might have sussed it.