Content Controls

[AdamHamm]

HI,

The content controls on my router are blocking me playing Halo wars 2 online, I have narrowed it down to the hate, Violence & weapons filter. I don't want to turn this off as i have children who use the internet.

I have seen other people requesting websites to be taken out of the filter but is there a way of doing it with a game?

[redpages]

Are there any custom options in My Vodafone which the help centre page suggests?

I'm not using Vodafone Broadband so aren't sure how in-depth you can go with it when it comes to streaming games and such.

[AdamHamm]

Yes but none of them help with this situation, my only choice at the moment is to turn them off.

Which is far from ideal

[Alex]

@AdamHamm That's a strange one. :smileyindifferent:

Give our dedicated Broadband team a call on 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week. 

Let us know how you get on. :smileyhappy: 

[AdamHamm]

I already tried but I was given a different number 08080 034511  but they couldn't help,  is the number you've given more likely to he able to help?

[DaneB]

@AdamHamm

The number provided by my colleague @Alex is the number for our dedicated Broadband team.