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13-01-2014 03:38 PM
Hi
I moved my phone number from Vodafone to new provider but I did not de register the Sure Signal box at the time. Now I am unable to log into old account via phone number etc. How can I de register the Sure signal?
Thanks
Mark
13-01-2014 04:21 PM
Hi there
One of the eForum Team will be able to assist you with getting the Sure Signal deregistered. Please be patient and they will be along as soon as possible to drop you a Private Message.
PWIAC
13-01-2014 07:36 PM
22-01-2014 05:00 PM
Hello,
Can I ask if ther is any update on this at all. Details have been sent but I have not heard back and when I last checked the unit was still registered.
Many thanks
23-01-2014 02:39 PM
Hi mark-n54,
Thanks for getting back in touch. I can see Darshit in our team sent details on how to raise this back on Thursday 16 January.
Have you emailed or called the number supplied? If you didn't get our email from last Thursday, let me know and we'll resend it. Your email reference is [#5774393].
Cheers, Ben
13-01-2014 09:48 PM
14-01-2014 02:46 PM
Hi shaneilb,
Click here to get us your details so we can help.
You'll need to enter the details for the closed account so we can verify that as the owner of the Sure Signal.
Make sure you include the Sure Signal serial number too for reference.
Dave