Disappointed customer

[Susan6666]

Very angry at the customer service I have received from Vodafone over the past few days due to an issue with my bill .... something which was a fault of one of your staff has been turned around onto myself and I've been made out to be in the wrong ... plus having to pay a large amount of money which technically should never have happened after being passed back and forth and being told several times that yourselves are at fault. Very disappointed.

[BandOfBrothers]

Hello @Susan6666

I appreciate you will not want to give personal information on a public forum so please let the Social Media Team here catch up with your thread and I'm sure they'll help you further.

[Jenny]

@Susan6666 - I’m disappointed to hear what’s happened.

So we can help get everything sorted, I’ve sent you a private message with instructions on how to get in touch.