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Does 4G have to be enabled on my Mobile Broadband contract?

KeithParks
3: Seeker
3: Seeker

Hi All,

 

I've finall got my mobile broadband working on my Huaweii E5573s-320 but I'm only getting 3G.

 

Do Voda need to enable 4G for my account?

 

I know the device is capable of 4G on Vodafone as I've used a previous Voda MBB Contract SIM in there.

 

Voda seemed to have a few problems enabling the number and SIM I picked up ith their Derby shop last week, and it only started working yesterday (Sunday)  after a couple of chats on Friday and a call to them on Saturday. 

 

Do I need to contact them about enabling 4G or look for issues at my end?

 

Cheers,

Keith.

10 REPLIES 10

 

I went on the live chat after and it was just a case of switching it on, its all good now and they was very helpful

cheers

eugene