Error invoking portlet "VAPGatewayController"

[StuartBrian]

keep getting this error message when trying to register my sure signal 

anybody help 

[StuartBrian]

no 1 reply thats good still getting the same error why is this happening 

[Worded]

I'm glad it isn't just me - I got the same error a few minutes ago. A bit more detail - this is how far I got...

1. I logged in to my Vodafone account
2. Clicked 'Register Sure Signal'
3. Entered my postcode
4. Got to the page confirming my address
5. The next click threw up the error mentioned by StuartBrian - it's very ugly, looks like this...

Error invoking portlet "VAPGatewayController"

The source of this error is:
com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error: null; nested exception is:
javax.servlet.ServletException.; nested exception is:
com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: null; nested exception is:
javax.servlet.ServletException
at com.bea.wsrp.FaultInstanceFactory.<clinit>(FaultInstanceFactory.java:44)
at com.bea.wsrp.proxy.ProxyBase.raiseFault(ProxyBase.java:563)
at com.bea.wsrp.proxy.ProxyBase.invoke(ProxyBase.java:464)
at $Proxy67.getMarkup(Unknown Source)
at com.bea.wsrp.consumer.markup.GetMarkupService.invoke(GetMarkupService.java:49)
at com.bea.wsrp.consumer.markup.GetMarkupService.invoke(GetMarkupService.java:37)
at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:156)
at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:135)
at com.bea.wsrp.consumer.markup.MarkupServicesFacade.invoke(MarkupServicesFacade.java:42)
at com.bea.wsrp.consumer.controls.ProxyPortletContent.invokeGetMarkup(ProxyPortletContent.java:665)
at com.bea.wsrp.consumer.controls.ProxyPortletContent.beginRender(ProxyPortletContent.java:318)
at com.bea.netuix.nf.ControlLifecycle$7.visit(ControlLifecycle.java:486)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:530)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:249)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:330)
at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:304)
at com.bea.netuix.nf.UIControl.render(UIControl.java:597)
at com.bea.netuix.servlets.controls.PresentationContext.render(PresentationContext.java:434)
at com.bea.netuix.servlets.util.RenderToolkit.renderChild(RenderToolkit.java:147)
at jsp_servlet._framework._skeletons._vodafonedefault.__col5_11._jspService(__col5_11.java:141)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:533)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:459)
at com.bea.netuix.servlets.controls.application.laf.JspTools.renderJsp(JspTools.java:124)
at com.bea.netuix.servlets.controls.application.laf.JspControlRenderer.beginRender(JspControlRenderer.java:81)
at com.bea.netuix.servlets.controls.application.laf.PresentationControlRenderer.beginRender(PresentationControlRenderer.java:62)
at com.bea.netuix.nf.ControlLifecycle$7.visit(ControlLifecycle.java:482)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:530)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:249)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
at com.bea.netuix.nf.Lifecycle.runOutbound(Lifecycle.java:186)
at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:140)
at com.bea.netuix.servlets.manager.UIServlet.runLifecycle(UIServlet.java:419)
at com.bea.netuix.servlets.manager.UIServlet.processControlTree(UIServlet.java:305)
at com.bea.netuix.servlets.manager.PortalServlet.service(PortalServlet.java:779)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.cj.trim.trimFilter.doFilter(trimFilter.java:86)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.micrositeintegration.filter.MicrositeIntegrationFilter.doFilter(MicrositeIntegrationFilter.java:185)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.UnAuthenticatedPagesFilter.doFilter(UnAuthenticatedPagesFilter.java:147)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.PartialHoldingPagesFilter.doFilter(PartialHoldingPagesFilter.java:61)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.RedirectsFilter.doFilter(RedirectsFilter.java:113)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:531)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:266)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.longToSEOURL(LongToSeoURLServlet.java:451)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.doPost(LongToSeoURLServlet.java:139)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.doGet(LongToSeoURLServlet.java:108)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3251)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)

[garethcia]

getting exactly the same, this needs to be sorted asap. Just recently moved from T-Mobile to Vodafone on the understanding that the Sure Signal will give me reliable signal. Operating a 24 hour emergency service... not impressed

[newmajp]

Got he same issue, according to other posts this seems to be a frequent fault... why hasn't this fault been fixed!!! Signal is so poor need this solution and can't believe its broken as well...

[Retired-James]

Hi Guys

Thanks for your posts here.

We are aware of this issue and are current working on a permanent resolution for you.

In the meantime I have sent you all a quick PM, please follow the instructions on the PM and one of our team will be in touch to get the Sure Signal registered for you.

You can find your PM inbox here.

James

[Oobermann]

Hi I have the same problem. I have 4 other handsets that work fine with the SS. But my Nokia Lumia will not pick up singal (I managed to get it registered) but it did not pick up any signal at all.

De registered the number and tried to register it again and I am getting the VAP Gateway error.

Please advise

[Oobermann]

Hi, quick update, have managed to register the Nokia. But it is still not picking up Signal. All other phones are.

Regards

[flagpole]

it can only handle four phones at once. it may prioritise i guess the top four phones on your list.

[Oobermann]

I have just checked my dashboard and I only have 4 phones registered?! So it can't be due to that.