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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi,I am selling my sure signal box and I think I have de-activated it but not sure and I no longer have access to my Vodafone account, please can someone help me on checking that it is de-activated, sure signal details below:Model: 9361 home cell v2-...
yesterday VSS ver 3 lost connection now won't come back up power light constant and internet connection light keeps falshing slowly. Has been the same for 24 hours, rebooted and phoned your customer support to resync. serial 40131957645 tracert tra...
Hi, we closed an associate office some months ago and now would like to its SureSignal in another location. Unfortuately we are unable to log on to the account associated with this unit. How do we get it associated with a new account? Its serial numb...
can anybody advise what spec of ethernet cable i require to operate the version 2 sure signal unit.i need to purchase a replacement but am unsure what to get
This has happend before. Would it be possible to reset the device on the Vodaphone side? I've tried to reset it to no avail. Thx
Hi! I recently switched to Vodafone as you have the VSS and I have a poor signal in my village. First vss worked fine for 2 days, then just red light. Phoned customer services and they tested and said may have overheated as was very hot. Deregiste...
Hi I have today set up a V3 box to replace my old V2 which had power supply issues (but connected fine to network). I 'replaced' the old box in control panel with the new SN (40132748589). So far though all I get is the flashing internet light (pow...
I have a new I Phone 5 which will not connect to my SS, I have de-registered and re-registered the SS and have put my phone in aeroplane mode for 10 minutes and then tried again but still no go.The phone connects via 3G elsewhere. could you re-sync m...
Hi I have a Sure Signal v3 which works great but for some reason it no longer shows in my vodafone online account so i am unable to manage the device. SN : 40130431725 Please Help!
Hi, I have moved to an area which says requires sure signal but it seems that it wont work with sky?Am I correct and if so what are the options for me to use my vodafone phone in my area?
