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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, My Suresignal box s/n 21224508263 has worked perfectly for approx 2 years. Suddenly today it stopped providing signal to mobiles in the house. This is a problem because we have no vodafone signal at all. The power light is on steady, and the @ li...
i changed my sim card from micro to the normal size sim but my phone has no signal now so i think i need a resync of my sure signal v3 the serial number is 40131559334or any help would be appriacated hope to get a signal soonwe are using another phon...
My Sure Signal, which did work when first installed, hasn't worked for a while now. Internet light flashes but never connects, then gives up for a rest, then tries again. Have tried Reset etc, have set up fixed ip address for it, MTU 1500 etc. I susp...
Hi,My daughter is using my spare sure signal unit at university.The techy folk there have added the unit's MAC address to the network and it works OK.The only postcode I have is for the University Campus. I have no idea of the postcode where the netw...
I have spent ages talking with Vodafone online and on the phone but am still competely stuck - I need some real help - please.In summary - got the latest version about a month ago. set up and seemed to work ok, got 2 new contract phones because of th...
Along with many many others it would seem, my Sure Signal has stopped working since downloading Apples ios7 software on my iphone 4.I spent ages on the phone yesterday firstly to Customer Services, who seem totally unaware of the problem, despite the...
Hi, We have recently up-graded our Broadband connection with Demon (Vodafone) to a Business package and since then the performance of our Sure Signal became erratic and has now stopped working altogether. The box is an Alcatel-Lucent 9361 Home Cell V...
Please can you check that my sure signal has been de-registered. SN: 40120526153 Thank you
My Sure box has been working fine until a few days ago. I have done numerous resets but still the telephone light is not on therefore I cannot use my phone as there is no signal. Please can you reset the box your end? Do you require any further infor...
Dear Tech support, I have been a sure signal user for many years, still using the original box. However, upgrading to super fast BT Infinity, which I am really pleased with, has the effect of loosing the 3G sure signal.I have tried everything, follow...
