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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74091 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal

I have had to replace my SIM card again and now I can not connect to my sure signal, myself and my wife had this problem before and we were told that the sure signal needs to have a resync , is it possible for this to be done as the area we live has ...

kmcrae by 2: Seeker
  • 10430 Views
  • 1 replies
  • 0 thanks

Suresignal vs livebox

Dear Vodafone, I recently acquired a Suresignal  and I am on the verge of giving up on it.  I followed the three simple steps in the instructions (ie plugged it in) and all I get is a flashing red light and solid orange light that looks like a mobile...

DH123 by 2: Seeker
  • 11300 Views
  • 5 replies
  • 0 thanks

Sure Signal Version 3 - New Unit Won't Register

Hi, I bought a new Vodafone Sure Signal (V3) yesterday to replace my old version 1 unit.   Last night, to set it up I first logged on to MyVodafone, selected Manage Sure Signal and from the range of options chose something along the lines of "Replace...

weeksp by 2: Seeker
  • 10629 Views
  • 2 replies
  • 0 thanks

Sure Signal 3, Power light on, Internet light pulsing

Hi, I'm sure you can help me on this one.I've read all the posts in reference to this problem and gone though the troubleshooting guide to no avail. I'll give you abit of history, i originally had a version 1 Sure Signal which worked fine for a few y...

Merzil by 2: Seeker
  • 12632 Views
  • 19 replies
  • 0 thanks

Sure signal?

I've nicknamed my Sure Signal - Unsure Signal.  I've phoned 5 times to try and get my Sure Signal to work and been once to store.  It's still not working and it is driving me nuts.  Please can you help?   I am using the latest version of the sure sig...

jlynchie by 1: Seeker
  • 11192 Views
  • 1 replies
  • 0 thanks

Resolved! Sure signal resynch

Hi guys, my current iphone 5 wont register with my suresignal, is there any way you can re-synch it please the serial number is 21196761155cheersrich

4G signal

When will the sure signal be upgraded for the 4G phones.

Kslaws by 2: Seeker
  • 10562 Views
  • 2 replies
  • 0 thanks

SS V3 - crashing when low signal?

Hi - I just got my SS V3 yesterday. I managed to connect it fine, and made calls in most of the house. Howvever, in one room in the house, the 3G signal is low (still 2 bars on my iphone, I'm lucky if I get a 1 bar GPRS signal without it). When I mak...

mcgillca by 2: Seeker
  • 11234 Views
  • 7 replies
  • 0 thanks

Sure Signal only connecting to one phone

Dear Sir / Madam, I've just received a new Vodafone Sure Signal, please can you confirm which ports I need to open on my BT Home Hub 2.Currently from reading various forums I've opened the following in both TCP & UDP8, 23, 50, 53, 123, 1723, 4500I've...

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