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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I recently changed broadband provider, so Sure Signal thinks it might have been moved. No problem, I followed the instructions in the emails and texts to re-confirm postcode, address, floor number etc. I keep getting emails & texts. So I do it again ...
I have seen lots of posts on how to run a Tracer Route on a PC for trouble shooting purposes with VSS.How does one do it on a Mac? Many thanks.
I bought one of these today and plugged it in. The red power light came straight on and a few moments later the internet light started to 'flash' slowly. After an hour I did a reset and waited another two hours, still just flashing, I tried again. No...
My box number 21197218320
Hi, I am configuring SureSignal in my corporate network. I got my SureSingal working at 1 location. Howerver, when I connected the same device to another location, it is not able to establish a connection.Can someone pls help.The lights are orange wi...
Hi,Haven't been able to get mobile signal at all via my sure signal - lights one and two are on but that's it. download speed = 3.54mbpsupload speed = 0.37 mbps ping = 41ms, jitter = 3ms, packet loss = 0% IP = 5.81.185.87 serial number = 21228582959 ...
This has happened before.Can you please reset? Here is the information that you require: Speed test: 6.50 Ping: 41 External IP: 87.114.226.234 Sure Serial No: 40132338571 Traceroute:traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 ...
Hi, I cannot seem to get my second iphone to pick up my VSS signal. My first iphone works totally fine. I have been through all the troubleshooting steps but to no avail. Please help! thanksJools
Hello I have been speaking to BT helpline and Vodafonce since Monday and wated probably 10 hours trying to get a solution. My infinity works with PPOE. I have now been told that BT Infinity under PPOE does not work with Sure Signal. Is this correct? ...
i have v1 serial number 21223155637hasn't worked for months so tried to delete mobile number before registering the number but in so doing have deleted administrator!screen now says the vodaphone sure is not registered but when i try to register it s...
