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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Can tech support re sync my Sure Signal 1 please. I recently changed to BT Infinity, but am using a Netgear N600 router. Only two lights showing. VSS no. 21197066802 Thanks.
Our Sure Signal stopped working last week. It has been reset and synced several times with help from online 247chat team. Lights as they should be and active status but phones not working. In a desperate attempt to fix it we deregistered it from my a...
After several years of trouble free operation I recently encountered this problem. On advice of tech services (second line support) I upgraded to fibre connection with Plusnet and installed an ASUS TR-AC66U router with the BT openreach fibre modem (...
This is my first post, so go easy. I live in a rural area with poor Vodafone signal and slow (max 1.5Mbps) fixed-line broadband. A recent initiative means that I should be able to switch broadband provider to one that offers a radio-based product wit...
This whole business of 'Suresignal not working for talkmobile / other providers who use Vfone networks in the background' stinks!! After all the cheek of vodafone asking me to pay for a suresignal box as they cant even provide basic signal strength ...
Sure Signal isnt working, have a middle and end light but no internet light. 1 49 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]2 17 ms 16 ms 16 ms 185.14.136.43 17 ms 16 ms 17 ms 185.14.136.144 18 ms 18 ms 18 ms 62.84.162.2055 17 ms 16 ms 17 ms 62.84....
I have a new SIM with iPhone 5S I have also just upgraded to BT Infinity. I suspect a re-sync may be in order. My SureSignal serial number is: 40112021346. Are there still ongoing issues with BT Infinity, or have these been resolved? Mark
My Sure Signal which was previously working well is now not recognising my phone. There are 4 phones registered to the Sure Signal and it works ok with 3 out of the 4, but not mine. I have recently had a new contract SIM. Vodafone tell me that should...
HI, I recently upgraded to a BT Hub 3 because my hub broke down and my suresignal 1 does not work now, I have done the hot boot, switched everything off overnight, unplugged the Suresignal and it still doesnt provide a signal to our mobiles. I get al...
Hi, just recvd & installed SS to solve poor reception in large house with stone walls,seems to be working fine if phone used close to SS (which is installed in home office where reception was fine B4) but where previously poor or no signal problem pe...
