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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Will the vss 2. & 3. Work with my iPhone 5s ???Seems to work sometimes with the iPhone 4SGiven up with ringing and asking Vodafone for helpPlus the VSS 3 plug type keeps droping connection.With the 5s (4G) work on the VSS 3 (3G )???
So here is whats happened. I have the V1 style box and it works great. A friend bought one of the new style boxes and couldnt get it to work. So I told her to bring it to my house and plug it in to test as I know mine works. So I unplugged mine and p...
Hi I changed my ISP on 15 March from BE Unlimited to Sky. Unfortunately the Sure Signal hasn't worked since. As I am still in the cooling off period I would be grateful if you could advise whether it will work or should I cancel my subscription. A...
Recently purchased and registered a Sure Signal. Unfortunately it keeps on dropping out during and after calls, so I have to re-boot it only for it to drop out again. Phones are HTC ONE, IPHONE 4S and IPHONE 5 on TalkTalk. Any ideas?
Hi can anyone help. My VSS is connected to my BT home Hub4 but everytime the land line rings the internet drops out and then takes 5 - 10 minutes to come back online. Can someone explain why this happens. Is this a common fault? had no problems until...
Sure Signal V3: Flashing Red light Power, Stable Orange Users light and Service light no internet light Trying to set up a Sure signal V3 and the lights are as stated above. Serial = 40123691731 External IP = 194.46.36.56 Download = 13.48MbpsUpload =...
I have added a second Sure signal to my network. Suresignal 2 works fine but the new Sure signal 3 just flashes the Internet light at me. I registered back in June and says active on the dashboard. Now I am looking to get this fixed. having checked o...
I have 2 suresignal boxes – one at home and one at work. I get occasional problems with both, but over the last 2 weeks the one at work has been particularly bad. I am unable to make or receive phonecalls. Bit of background:Both boxes are the old s...
Hi there, I am experiencing problems with my Sure Signal box again. It has been working fine for the past 12 months, at least. But I returned home last week and neither of my phones can find signal. I've reset the box many times. I believe the box wa...
hello i have a sure signal model 9361 home cell v2-v has stopped working more than a week ago. our internet at home is fine there has been no changes whatsoever , no new sim cards, no electricity cuts etc.. it just has suddenly stopped working on re-...
