Finding who has a SureSignal in stock....

[divelandy]

It's starting to **** me off.

A few weeks ago, i write in the forums about my SureSignal lights flashing like a disco & not connecting.

Later, i get advised to call into Vodafone support as the problem can't be resolved

The support team offer me a replacement box - great.

A week later, i get a call that they can no longer send me one, but can credit me the value & i can buy online.

Today i get a note that my order has been automatically cancelled due to a technical reason!

At this point, i'm a little frustrated....

So, i want to call into my local store to see if they have one in stock.

I can't find a number to my local store - Exeter - just the main number.

I call 191 and ask the operator if they can check Exeter has stock of these.

She can't do this without identifying me - WTF (you may notice i'm getting more annoyed at this point) - Why? My question is quite clear and does not need to identify me.

I get a text with a number, and call Exeter. They do not have one in stock and don't know when they will receive them - but they do get deliveries every day! (i don't know how that helps me)

So, i'm off to Bristol tomorrow - how can i check this store without going through the same bloody process.

Steve

[Phil]

Hi divelandy,

As you've found out, we no longer stock Sure Signals ourselves and the only place you'll be able to get these are either online or via a Vodafone Store. 

We aren't able to provide you with stores contact numbers I'm afraid but will be more than happy to email one on your behalf.  Did you manage to get a device from Bristol at all?  If not feel free to let me know any other stores nearby and I'll drop them an email and let you if they have stock. 

Many thanks,

Phil

[divelandy]

I've tried twice to buy online and both times the purchase has been cancelled. Must be popular. :robotsad:

I did not go into Bristol as it was out of my way and i didn't know if they were in stock.

I have called Exeter which is my local store and they do not have any.

Can you ask Torquay, Reading, Bracknell (working away this week) and lastly Bristol (Cribbs - on way home)

Steve

[Ben_H · Accepted solution]

Hi Steve,

I've emailed Torquay, Reading Oracle, Bracknell and Bristol Cribbs Causeway on your behalf. As soon as they respond, I'll update this post.

Cheers, Ben

Update 3: Only the Bracknell store has no stock at the moment of the above.

[divelandy]

After a month, i got a call back from Exeter who had one in stock.

And it works!!  :catvery-happy: