I have major, ongoing problems with the signal strength at my workplace. it affects both work and personal phones. The network checker shows no issues and indicates I should get full coverage 4G indoors and outdoors. I sit in the corner of the building near many large windows.
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
Variable - it happens within my office building, but the strength externally is not much better. I do manage to get 2 bar 4G around 2-300 yards from the building.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?
GU14 6TQ
3) Does the issue occur if you try your SIM card in a different phone?
Not tried my sim in a different phone, but my work phone is also Vodafone and shows same problems.
4) What errors are seen or heard when the issue occurs?
I do not get a stable, full strength signal. My signal is usually 1-3 bars 3G, I occasionally get 1-2 bars 4G. I increasing get nothing but E, again at only 1-2 bar strength. On E & 3G, I usually get almost no data throughput - getting "No Network Connection" errors.
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
Been ongoing for months, the increase in getting E signal shows it getting worse. Very difficult to report as Vodafone don't accept the customer's word for getting poor service, I have to go through this hassle.
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
Permanent. Network performance marginally better first thing in the morning, but not enough to get excited about.
