Hi could you tell me how to fix personal hotspot

[Philomena96]

Hi I was wondering if someone could help me with personal hotspot

[kids]

What is the problem?

If you are trying to set it up where does the process fail?

[BandOfBrothers]

Hi

You need to be a pay monthly customer for this to work. 

Wont work on Payg. 

Apple Helplink on Hotspot.

Sorry to add if you are pay monthly then if the troubleshooting tips don't help them from a computer ask Live Chat. The direct link is in my signature below. 

[AnnS]

Hi @Philomena96

Providing you are pay monthly, follow the link below from the website.  The information is for a 5c, but will be the same for all iphones.

Set up and use your phone as a personal hotspot