Ask
Reply
Solution
17-05-2016 12:20 PM
17-05-2016 01:04 PM
Hi
Try another sound ringtone incase yours is exceptionally quite.
Also check no dust or lint is in the speakers.
Check no screen shields which either come on the phone out of the box or ones applied are hindering the speaker.
And that any case isn't causing issues either.
I would also check out the demo ones in the shop and if all you have done does not remedy the issue then you have 30 days to swap it out.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
18-05-2016 03:34 PM
Are you just referring to ringtones or all sound, including music? It may be a limtation of the device and dropping by a Vodafone store to compare another example is probably the best solution.