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How to access MyVodafone when I have no mobile signal

Ted_n4tm
2: Seeker
2: Seeker

‎23-11-2017 01:37 PM

How can I log on to the Vodafone web site to access my account when I have no mobile signal?

The web site log-on insists on sending me a "security code" to my mobile phone, but I don't have a mobile signal so can't receive it!

It seems plain daft that loosing the mobile phone signal effectively locks me out of the Vodafone web site...

 

10 REPLIES 10

Ted_n4tm
2: Seeker
2: Seeker
In response to hrym

‎25-11-2017 09:47 AM

Main reason is that I do not have a "smartphone" to run the app on.

Unusual I know, but my mobile phone is just a basic PAYG "phone calls and texts" thing.

Aside from that, having an app on the phone is not much use when there is no signal.