My phone was water damanged almost 2 weeks ago. I claimed for a one on insurance immediately. They said it would only take 5 working days to be sent a new one.
So 2 weeks on, I've called the repair centre, who said a new device hasn't been sent out yet because they don't have any of my make and model in stock. When I asked for an estimated date of when they would be in stock, she said she didn't know - helpful.
So am I just supposed to wait? When nobody can give me an estimated time, I could be waiting forever. I just can't believe that there is no stock, all the while I'm still paying for my phone and insurance.
The phone in questions is an iPhone 6 Plus. I'd happily accept a 7 Plus if that was an option... What do i do!?
