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ISP needs IP's Whitelisting - URGENT

LNC-Martyn
4: Newbie

Hi, I need to speak to a Vodafone representative regarding adding a number of blocks of IP subnets to the Vodafone whitelist database.

 

We are an ISP in the UK and have 100's of unhappy SureSignal users who are ready to throw their SureSignals out the window and cancel their contracts with Vodafone if this issue is not resolved.

 

Please can you contact me to help facilitate getting these users back online.

 

Contact details are;

 

Martyn Boswell or Richard Allison (Tech)

(Removed for security)

77 REPLIES 77

Hi eXwavia,

 

I’ve just replied to your question here.

 

James

 

killkenny
2: Seeker
2: Seeker

Hi

Further to message 43 can you whitelist these extra ranges we have aquired please.

 

178.21.234.0/24

178.21.237.0/24

178.21.238.0/24

178.21.239.0/24

 

Thanks

Hi Vodafone peeps, could you whitelist another IP range for us please.

 

5.158.94.0/24

 

Many thanks,

 

 

Hi LNC-Martyn,

 

I've just checked this IP range and it already appears to be on the whitelist.


Thanks,

Matt B

Could you check whether several IP addresses are whitelisted for us? Our customers have been suffering with offline VSS for the past week or so

82.151.232.0/24

95.177.77.0/24

 

Regards,
Dean

To save efforts being duplicated, could you check that the Griffin (ISP) ranges are whitelisted - we use them exclusively and this would save further requests when we roll out a new VSS at another site:

 

217.79.96.0/20
217.79.112.0/20
213.160.96.0/19
213.177.224.0/19
82.138.192.0/18
82.151.224.0/19
83.148.128.0/18
85.189.0.0/16
86.53.0.0/16
79.121.128.0/17
93.152.0.0/17
95.177.0.0/17
109.204.0.0/17
141.0.32.0/19

Jenny
Moderator (Retired)
Moderator (Retired)

Hi Dean,

 

All of these are on the whitelist. :Smiling:

 

Are you using Sure Signals in a workplace?

 

If the owner of the Sure Signal(s) can post the details of the problems they’re having on here along with the serial number, we can look into this further.

 

Thanks,

 

Jenny

Hi, could you check whitelisting on the following ranges please.

 

91.229.222.0/23

185.56.40.0/22

Hi LNC-Martyn,

 

I've requested for the IP ranges to be added to our whitelist.

 

I'll let you know when it's been done.


Thanks,

Matt B

Hi LNC-Martyn,

 

I'm still awaiting confirmation of this request.

 

I'll update you as soon as it's been done.

Thanks,

Matt B