Iphone 6 connection to sure signal V1

[Dcbee]

Hello my iPhone 6 is not picking up the signal from VVS have tried the reboot on the VVS as instructed and have tried turning phone on and off, getting on for 24hrs now, Need a re sync.

Serial number is 21224052098

[EddieRudzinskas]

im still having problem, after upgrading to iphone 6 my signal booster wont work. i ring codafoen they register my number, but nothing. I rang again told me need turn off my booster min for 20 min and restart phone still didnt work

[Gemma]

Hi @EddieRudzinskas

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This'll help us get the quickest possible resolution for you.

Thanks,

Gemma

[deansw4]

I am having the EXACT same problem and it is truly embarassing as I work from home and have had multiple calls drop.  I phone Vodafone and they said its a Latency problem with my Broadband Service, who showed me there is a 3 ms latency - so that's not true. Don't know what else to do. I've tried restarting the sure signal as well!

[ChrisReynolds]

new i phine 6 with new sim , just will not connect to sure signal in the house . Almost no signal here from transmitter 

[Sukhi]

@deansw4 & @ChrisReynolds

Please follow the steps Gemma provided above so that we can help further with this.