cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

K3760 Windows 7 Drivers

ollier0b
Not applicable
Hi

Upon plugging in my K3760 USB modem into my Lenovo laptop running Windows 7, it says that th USB device is not recognised. Do you know where I can download the drivers from?

Oliver
2 REPLIES 2

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi

Upon plugging in my K3760 USB modem into my Lenovo laptop running Windows 7, it says that th USB device is not recognised. Do you know where I can download the drivers from?

Oliver

Hi Oliver,

I'm afraid since Windows 7 is not officially released until October, there are no official drivers available at this moment in time. For most devices, the Windows Vista drivers will work just fine, which are included in the Vodafone Mobile Connect program. This should install automatically when you connect the device.

If this is not working for you, I'm afraid we can't offer any official support for Windows 7 at this time.

Jon

eForum Team

crazykiwi
Not applicable
Success under Win7-x64 RC !!! :D

I installed the software from the USB key and while the manager software worked, the modem wasn't seen. After mucking in control panel, looking for the modem (it isn't visible, only the cd-rom part of the USB key is seen) I was having no luck and then decided to connect the USB-key to my Windows-XP virtual machine. (I run my work Windows-XP build in a virtual machine to allow me to put a 'better' operating system on my laptop)

Well it autoran on XP and installed ok. It then ran up and found the network. Cool I thought - at least I can do work email via the USB modem while travelling.

So I disconnected the USB key from the virtual machine and it reconnected back to the host laptop (this is a virtual disconnect from the virtual machine not a physical unplug from the host laptop) ---- and surprise surprise the Vodafone manager software detected the modem and found a signal !!!!!

In subsequent testing, just plugging the USB key into the host doesn't work as it doesn't discover the modem. I have to connect it to the XP virtual machine and then disconnect it back to the host for it to work. I can't come up with a solid explanation for this but suspect that once activated (by plugging it into the XP system), it remains active for the life of it's physical connection to the host USB port.