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A few days ago I bought a TopUp and Go Mobile Broadband USB modem. I have opened a Vodaphone account so that I can purchase the £15 top-ups online by debit card. The problem is that the instruction booklet that comes with the modem bares no resemblence with what actually happend when on the Vodaphone website 
. So, I can find where to register my bank details to enable me to top-up 
. I'm finding the vodaphone website very confusing and really not user freindly.
Any advice or suggestions please?
. So, I can find where to register my bank details to enable me to top-up . I'm finding the vodaphone website very confusing and really not user freindly.Any advice or suggestions please?
.png "Moderator (Retired)"){kind=icon}
Hi kazzaroth,
Welcome to the eForum
Have no fear we'll have your Broadband up and running in no time! I'm assuming you've managed to register with the Vodafone My Account services so far? When you log in if you click on My Profile this will allow you to change any personal details and your card details 
If you're still having problems don't worry, I've sent you an email to the address you registered with on the forum. If you reply back we can gain access to the account and help you out from this end. Keep us posted.
When you’re online make sure to take advantage of our other time saving online services. You can manage your complete account right online without ever having to pick up a phone or wait in a queue.
We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers
Many Thanks,
Adam
eForum Team.
Welcome to the eForum
Have no fear we'll have your Broadband up and running in no time! I'm assuming you've managed to register with the Vodafone My Account services so far? When you log in if you click on My Profile this will allow you to change any personal details and your card details If you're still having problems don't worry, I've sent you an email to the address you registered with on the forum. If you reply back we can gain access to the account and help you out from this end. Keep us posted.
When you’re online make sure to take advantage of our other time saving online services. You can manage your complete account right online without ever having to pick up a phone or wait in a queue.
We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers
Many Thanks,
Adam
eForum Team.
