K3765 modem - can't create a network

[Apostel]

Hi All,

Like all of you my last scream for help to get my USB K3765 working.

Plug in the usb stick - OK

Instal vdf lite - OK

Open Vodafone Mobile lite have the main view open and click tab connect and makes connection(Stength excellent)

Open internet and blanco - right corner of my pc I see that no network connection can be made...
I tried some info i found here on the forum to creat my own dial up network, but also no luck.

Anybody any advice?

Thank you in advance!

NB: I use Vista

[Retired-Jon_V]

Hi Apostel,

Can you confirm for us what error message you're seeing when connecting either via the Dial-up connection or via Vodafone Mobile Connect? This will ultimately be the key to identifying and solving your issue

Jon

eForum Team

[Apostel]

Hi Apostel,

Can you confirm for us what error message you're seeing when connecting either via the Dial-up connection or via Vodafone Mobile Connect? This will ultimately be the key to identifying and solving your issue

Jon

eForum Team

Hi Jon,

Thx already for your reply!

I don't get any errors - see attached document from some screenshots that maybe helps you?

Thank you in advance!

[Retired-George]

Hi Apostel,

Having taken a look at the screenshots I can see that you're connecting to Vodafone Spain, is that correct? If you're a Vodafone Spain customer then you'd need to contact Vodafone Spain about this issue.

George
eForum Team

[Apostel]

Hi Apostel,

Having taken a look at the screenshots I can see that you're connecting to Vodafone Spain, is that correct? If you're a Vodafone Spain customer then you'd need to contact Vodafone Spain about this issue.

George
eForum Team

Hi George,

Yes I'm a vodafone customer of Spain.
The only problem is that nobody can assit me in this country in english!
I phoned them i went to the shop nothing possible ...
So you guys where my last hope!

Thanks for your help then the solution will be find another provider?!

Tom

[Retired-Daz_V]

Hi Apostel,

Shame to read Vodafone Spain hasn't offered as much assistance as you need . I would suggest downloading and installing the full Vodafone Mobile Connect suite instead of the Lite, but I'm not sure how the english version would work with the Spanish modem and/or Spanish copy of Vista (if it is). I would suggest trying it anyway, and seeing how you get on. You can also try on another PC, just to check that the modem is in fact working. Other than this, if you can provide clear details on how you fare with the above, I'm sure one of the community will be able to assist you on this.

Let us know how you get on,


Daz

eForum Team