K3772 and Windows 8.1

[Richard-Norwich]

I have just bought a Windows 8.1 machine. When I go to install the software from USB Stick K3772 it warns of compatibility errors.
Is it safe to install or should I use something else. Laptop is HP Pavillion L0E22EA#ABU

[BandOfBrothers]

Hi and Welcome to the forum.


Does it say what compatibility problems would exist ?

I know when I've seen similar pop ups I've continued and it's been fine.

Of course it's your decision as the user to go ahead or not.

I'd perform a Google Search to see if you get any hits back wit information pertinent to the issue or maybe another member with that Windows platform and device can comment.

Good luck.

[drey_p]

The K3772-Z is compatible with Windows 8 and should also work with 8.1. You may just need to reinstall the software if it causes any issues.

[Richard-Norwich]

Thanks. Not sure if there is a difference between K3772 and K3772-Z. The message it gives just says "This program has known compatibilty issues"

[BandOfBrothers]

Hi

Yes the same style of messages I remember when I used Windows.

Well ou know what I did when I received these types of messages. 😉

Let us know how you get on.

[drey_p]

That usually means that it hasn't been specifically written to work on Windows 8.1.  If you do have issues, you can always try running the software in compatibility mode. I would go ahead with the installation and see how it behaves before trying that though.