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Keeping my number issue

GeorgiaHoban
1: Seeker

Hello, I took out a pay monthly contract with vodaphone and had someone in the vodafone store help me swap my old number over to this phone. The man who helped me said it would be transfered within 24 hrs with some interference. The temporary number and the number I want to keep have been swapping since i swapped the number almost a week ago, also my text messages and phone calls are sending from the number I want to keep mostly but imessages are sending from temporary number and when I see my number in phone settings (iphone) it still shows the temporary number. Very confused please someone help!

 

Georgia

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

Look in Settings, Phone, My number and key in your Mobile Number if it's not the correct one.

Try logging out of iMessage and log back in.

Trouble shooting tips are https://www.apple.com/uk/ios/messages/ -

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.