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08-12-2015 09:23 PM
Hi, I have a LG G4 which is stuck on the LG screen and keeps rebooting. I've tried to factory reset the phone however it doesnt work. Any solutions?
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08-12-2015 09:57 PM
Hi,
I'm sorry that's not helped.
If you get stuck with self resolving this then if the phone was acquired through Vodafone you could ask them to send it off by popping it into a Vodafone store if it's within 24 months of owning it under the warranty period.
Or engage with LG Uk Support for further help and advice.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
08-12-2015 09:29 PM
Hi,
If you can create a back up and try a Hard Reset.
http://www.hard-reset.com/lg-g4-hard-reset.html
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
08-12-2015 09:39 PM
I have tried that. Still no change the phone still crashes and then remains on the LG screen
08-12-2015 09:57 PM
Hi,
I'm sorry that's not helped.
If you get stuck with self resolving this then if the phone was acquired through Vodafone you could ask them to send it off by popping it into a Vodafone store if it's within 24 months of owning it under the warranty period.
Or engage with LG Uk Support for further help and advice.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.