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Solution

LG G4 keeps rebooting

koli123
3: Seeker
3: Seeker

Hi, I have a LG G4 which is stuck on the LG screen and keeps rebooting. I've tried to factory reset the phone however it doesnt work. Any solutions?

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

I'm sorry that's not helped. 

 

If you get stuck with self resolving this then if the phone was acquired through Vodafone you could ask them to send it off by popping it into a Vodafone store if it's within 24 months of owning it under the warranty period. 

 

Or engage with LG Uk Support for further help and advice. 

 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

View solution in original position

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

If you can create a back up and try a Hard Reset. 

 

http://www.hard-reset.com/lg-g4-hard-reset.html

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

I have tried that. Still no change the phone still crashes and then remains on the LG screen

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

I'm sorry that's not helped. 

 

If you get stuck with self resolving this then if the phone was acquired through Vodafone you could ask them to send it off by popping it into a Vodafone store if it's within 24 months of owning it under the warranty period. 

 

Or engage with LG Uk Support for further help and advice. 

 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.