LS1 - Leeds

[dotpaul]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

Around 10 minutes walk

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

LS1 7BR 

3) Does the issue occur if you try your SIM card in a different phone?

Yes 

4) What errors are seen or heard when the issue occurs?

Slow data, usually <0.5Mbit.

5) Does this happen on 2G, 3G, 4G or all?

4G    

6) When did you first notice this issue?

3 weeks ago

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Permanent during the day, speed increases in the evening. Sometimes even doubling.

[PedroC1999]

High load area, in a TEF hosted region of the UK. Unfortunately, I think you'll be best advised to set your device to not use 4G for the time being, ie 2G/3G mode. 

[Alex]

@dotpaul I've checked your local serving site (35029) and can see that it's performing correctly. 

As stated by @PedroC1999 you may find it useful to manually change your device down to 2G/3G when in this area.

You can also keep an eye on our network status checker for any future planned maintenance. 

[dotpaul]

Thanks @PedroC1999 this was as I suspected. Vodafone on the other hand are adament the area is completly free of congestion and performing at 100%. I am suspicious of this however given the performance experienced. The apparent disparity in VF/TEF areas seems insane. VF certainly aren't helping themselves with my dealings on this issue.

As for switching down to 2/3G. It's just a pain to do this to get a working, it's also not something you should have to do. More so when Vodafone push 4G so much as being the new and shiny and how great they are for it.