Laptop Will Not Recognise Sd Drive On K3565

[mancubus]

Hello

I have recently bought the Vodafone mobile broadband PAYG dongle for my laptop (K3565). The problem I am having is that my laptop will not automatically detect the dongle when inserted and allow me to install the VMC Lite software. I had to download the full version from the Vodafone website and install it that way. I am able to connect to the Vodafone network (took me about 2 hours) but I am still having problems with the SD drive built into the dongle.

My laptop keeps detecting the the SD drive (I have a 1 Gb card inserted to the slot) and brings up the drive as drive G:/ for example in a window then about 5 seconds later it disappears and then my laptop detects the drive again and brings up the window again. This goes on for about 10 mins and eventually it gives up. The dongle is working correctly as I have installed it into my desktop machine running Vista.

My laptop is a Fujitsu Siemens Lifebook S6120 running Windows XP SP3 with 2 Gb of ram. Anyone have any ideas?

Cheers.

[mancubus]

Ok, opening up my Disk Management console within Windows XP I can see both drives within the dongle mounting up within XP. One is the SD slot which appears as a normal external drive and the other displays as a CD-ROM drive. This is the one I assume holds the VMC Lite software and is the one failing to start.

After about 5 - 10 seconds the drives drop out of the Drive Management console and then re-mounts. However the CD-ROM drive comes up as CD-ROM2, after it drops out again it will appear as CD-ROM3 and so on and so on until it gets up to about 30 and it stops trying to mount it. I gather there is an upper limit to how many CD-ROM drive XP can handle.

[Retired-Kay]

Good Afternoon mancubus and welcome to the eForum!

This is certainly a strange one!

This is one I'm going have to throw open to our wonderful community. As the modem is working and installing correctly on your desktop PC we know the modem isn't causing the issue's that you're experiencing. If one of our members can't help I would recommend speaking to an IT specialist with a high level of Microsoft knowledge.

Let me know how you get on,

Kay
eForum Team