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Can I Downgrade Contract Mobile Bb To Payg Mobile Bb?

Oratiek
4: Newbie
Hello,

I have just moved into 13th month of my 12 month mobile broadband contract and was wondering if I can now downgrade to a PAYG (or more correctly TUAG as it now seems to be called) mobile broadband?
2 REPLIES 2

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi Oratiek,

I'm afraid that it is not possible to migrate to Top-up-and-Go. You would need to purchase the modem in order to gain access to this special pricing structure.

Since you're now out of commitment, you would be able to cancel your current modem, and take out the Top-up-and-Go modem as a new line - but there is no possibility of migrating your existing number, as the two systems are incompatible.

I trust this helps :)

We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers.

Jon

eForum Team

3guser
Not applicable
You can get a PAYG sim off Ebay for around a fiver. No need to buy a new modem ;)