Mobile contract ended ages ago still reporting to credit agencies as active and not closed

[Elslmn03]

I have tried speaking to Vodafone advisors who seem to have no idea what I’m talking about! My contract ended sometimes early last year with yourselves and you are still reporting to credit agencies as active and not closed. Please can you help to resolve this matter ASAP! 

[Lucy_F]

Hi @Elslmn03 You can submit these concerns to our Credit File Support Team using this form. Alternatively, please reach out to us via the contact information found here and we'll get things looked into.