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Latest Vmc Software And Vista

doctorlownotes
Not applicable
Trying to use the broadband stick for the first time, the software would not load, an error saying a VB script file could not be opened appeared. I then tried to download the software from the web. When setting up I am asked to put my country account in (Vodafone UK) on clicking next I get the message, 'the set up was cancelled before completion and set up will close'
The laptop is a toshiba equium running vista home, any ideas please?
Software works perfectly well on my other laptop running XP
1 REPLY 1

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi Doctor,

Since everything works fine on your other laptop, this problem can only be caused by some sort of conflict on your Vista machine.

I would recommend disabling any anti-virus or firewall software before attempting to re-install, and also making sure that you have downloaded and installed all of the latest Windows Updates.

You should also make sure you have full Administrator access to your user account, and if possible, disable User Account Control from the Windows Control Panel, as this is also known to restrict access.

Let me know if any of this helps, and if you're still no further along, it might be worth trying a system restore, or complete re-installation of Windows to address the conflict.

We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers.

Jon

eForum Team