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Live chat permanently unavailable

Milzee
4: Newbie

‎01-06-2017 11:31 AM - edited ‎01-06-2017 11:33 AM

I have a query about my bill. Been trying to get onto live chat for three days now and keep getting a not available message. What's going on?

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lightspeed2398
2: Seeker
2: Seeker

‎01-06-2017 02:37 PM

Sounds like something that is up with whatever you're trying to get onto it with. I've used Live Chat recently (in the last few days) and it worked fine. Try a different browser or clearing the cookies/personal data in your browser. 

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MobileNinja
13: Advanced Member

‎01-06-2017 03:42 PM - edited ‎01-06-2017 03:43 PM

Try through the Contact Us page - it comes up in the bottom right hand corner.

If still not available, try the other methods to get your query answered more quickly.

A call to 191 should do the trick.

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