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Marshmallow upgrade: niggling problems

spotbot1
3: Seeker
3: Seeker

Since the Marshmallow update I have lost the ability to answer or make calls, it appears I am but there is no sound, also a share symbol appears, also there is no sound for notifications or ringing. I've done a factory reset and even had the Vodafone shop do one but it's still the same, the only way I can make or receive anything is to restart my phone (Vodafone Ultra 6) and it will run ok for 1 call or text. btw Video also runs in slow motion on YT.

2 REPLIES 2

Tash
Moderator (Retired)
Moderator (Retired)

Hi @spotbot1, the phone may need to accessed by our Repairs team to understand why you're experiencing these issues. You can find out how to arrange this here.

Thanks Natasha, the phone been back to repair twice since getting it & u can't be bothered again. My contract ends in 2 months, so I'll use an old phone till then