New to the forum, but found previous posting very helpful with respect to my issue.
Having suffered at the hands of BT Broadband at a holiday home in Scotland for many years (£30 pcm for 0.8 mbs speed) I was delighted to find that Vf had installed a tower locally allowing 4g access. My phone indicated great 4g reception.
I bought a TP link 4G LTE wifi router with sim card slot. Then took out a 30 day contract with Vf with 50Gb allowance for £30 pcm.
Everthing installed and working fine. Did a speed test - 35 mbs. Again delighted. Was in the house for 8 days. Wife & daughter requested to limit data usage, no streaming video, no downloading films.
Recieved my first bill a couple of days ago expecting to see £30. No - it was £178.56.
£30 Bundle charges
£25 Line Rental (there was no mention of this when I took out the contract)
£123 'additional charges'
The £123 addtional charge was for going 4.5Gb over the 50Gb limit.
I have looked at the itemised bill. Over several days there was unbelievable data usage of 7 - 8 Gb. Called Vf - of course everything ok. Looked closer at the bill and saw multiple 989mB items,
Two things to do -
1. I have downladed an App called My Data Manager which we will install on all devices (to find out who the culprit is - although I suspect there isn't one other than Vf)
2. The TP Link router has a data manager facility which can be set to switch off once 50Gb is reached.
Frankly I don't believe we have used this amount of data and suspect the problem lies with how Vf are metering the usage. I'm also really angry at the £25 pcm line rental - is this correct?
